James

• Data Testing
• Integration
• Taxonomy

Oversaw and maintained highest data standards related to the extensive support of an expanded 10 million global multi-asset class security master file which served as the foundation for desktop analytics, mobile applications, and comprehensive data feeds

• Led a 17-person global research analyst team which supported a wide variety of external and internal stakeholders focused on product strategy to exceed both short and long-term goals tied to revenue
• Directed expertise across products and market data content sets to address client workflows while influencing cross-departmental development and collaboration
• Expanded quality assurance efforts through partnerships with global content collection teams that eliminated redundancies across database management systems
• Responsible for building out key content metrics and methods of reporting that accelerated timeliness, coverage and accuracy via heavy utilization of SQL

• Oversaw daily maintenance and increased coverage of global multi-asset class security master file
• Facilitated the coordination between dual security master files that serve internal infrastructure that supports numerous information processes and legacy dependencies driving client-facing product
• Wide scale interaction with product development teams building a more integrated security master database container resulting in improved functionality for client data feeds
• Continued development and management of 12-member global research analyst team focused on maintaining securities data integrity, coverage and support resulting in improved product offerings
• Optimized team building efforts with staff by organizing group activities that enhanced camaraderie and pride in job responsibilities resulting in increased productivity and retention rate

• Global multi-asset class security master file maintenance – responsible for timely and accurate updating of global corporate actions including mergers & acquisitions applied to institutional, mutual fund, stakeholder share ownership information
• Successfully deployed a pioneering 4-member analyst team in Manila, Philippines expanded to 10
• Mentored, motivated and monitored the performance of a 5-member quality assurance team
• Ensured resolution between share issue driven identification schemes (CUSIP/SEDOL/ISIN/TICKER)
• Led, managed and prioritized issue-to-issuer mappings with positive impact on Enterprise Data Management product eventually resulting in over $1 million in data feed revenue
• Client support – addressed questions, resolved issues raised by both external and internal clients
• Created documentation to enhance end users’ understanding of desktop product and data feeds concerning ownership information

• Provided strategic guidance to Head of Research Department concerning data collection efforts with focus on research and database management
• Coordinated cross-departmental research methodologies
• Worked with multiple online services client support efforts

• Reported directly to President of company providing consistent superior execution capability in the following areas of coverage: Research, Database Management and Advertising
• Coordinated all research support to a team of recruiters, including Internet mining utilizing the firm’s proprietary database and various other resume banks
• Worked directly with recruiters to develop a cohesive search and research strategy, based on positions specifications and requirements of the client organizations
• Built and managed flow of critical business information to all levels of the company
• Managed advertising efforts and posting of all available job openings online utilizing HTML
• Data Importing on a regular basis and maintained the agency’s database management, to ensure that all content was accurate and up-to-date
• Strategic consultation to management team that contributed to company’s growth and development

• Managed global research operations, human resources and financial resources required to create comprehensive, accurate business-to-business contact information containing 70,000 corporations worldwide with over 500,000 key decision-making executives in 47 different job functions
• Monitored job performance activities and professional development of a 30-person global research staff, including the training and development of a 4-member management team
• 35% of year spent traveling overseas and domestically building teams at offsite locations in London, England, Manila, Philippines and Omaha, Nebraska
• Fostered an innovative research methodology to achieve the highest levels of data accuracy in the business-to-business database industry
• Established a motivating ‘pay-for-performance’ based bonus plan resulting in reduced operating costs and increased staff productivity
• Oversaw data vendor relationships and product development initiatives improving content offering
• Provided critical daily client support through one-on-one training and group presentations
• Successful in maximizing and staying within $1.5 million annual budget
• Responsible for creating an annual business plan, budget and cost/benefit analysis of yearly research goals

• Managed idEXEC global research operations and database content for business-to-business products
• Established global research operations which included site selection, remote management and training of international staffs in London, England and Manila, Philippines
• Responsible for all job performance activities and professional development of 15-person staff consisting of 12 analysts and 3 content managers
• Created successful interviewing and hiring procedures within research department which resulted in high employee retention rates